TOP

How to Use PeerLoop

Excellent!  You’ve signed up for a PeerLoop account, and you’re ready to get started!

 

To initiate a feedback request, simply click on the Make A Request button, on the top left corner of the dashboard:

 

 

A pop-up should appear on the bottom right, similar to the Gmail interface:

 

 

To

This contains the email address of all any person/people you would like to solicit a feedback from.  Currently the tool isn’t very robust in recognizing emails, so you’ll have to make sure you enter it in the expected format.

eg. johnny@gmail.com, alice@gmail.com, edward@hotmail.com

 

Topic

This is like the subject header in an email.  Make is specific enough so that it is easy to find what you’re looking in the future.  For group work at school, we’d recommend including the course name and the case/project name.

eg. BAUL500 Real Estate Development Project

 

Message

This is the message that your recipients will see.  Like writing an email request, briefly give the reason for why you’re initiating this request, any specific things you would like feedback on, and maybe also a deadline.  Sometimes people are busy and may not be inclined to find time to write you your feedback – it’s up to you to persuade and motivate.

 

Hey guys, great working with you all. Good job finishing on time, but are there any blind spots we should be aware of to be prepared for the next assignment?  Love to hear your thoughts.  Johnny

or

Hi Dr. MacAllan.  Thanks for your help with the competition.  To improve myself, I would love some feedback, specifically on how I’ve handled the judges’ questions and how I can make my value proposition/presentation more compelling.  Thanks, Alice

 

Feedback for me only (one-directional feedback)

If you select this option, all of your recipients will have a chance to send you a request.  However, you will not be able to send them feedbacks in return, and they will also not be able to send each other feedbacks.  A potential scenario this may be used is if the recipient is your boss or professors, or if you’ve just given a presentation, and you’re just looking for feedback for yourself.

 

Mutual feedback exchange (between everyone in project)

If you select this option, you and everyone else in the recipient list will be able to give feedback to each other.  This is most suitable as final debrief for a team that has just completed a project/assignment together.

 

Feedback Framework

Currently our tool only has one framework, the SKS Framework.  Tried and tested frameworks from Organizational Behavior should help structure the feedback so that it might be more actionable.  The SKS Framework provides 4 boxes for your feedback:

What should I Stop Doing?

What should I Keep Doing?

What should I Start Doing?

Other Comments?

In the future we will add additional frameworks.  Also note that the receivers know who the senders are.  For some tips on how to write feedback that are thoughtful and actionable, check out our feedback guide.

 

Send

An email will be sent to all of the recipients, delivering your request for feedback.  Hopefully they’ll provide you with something thoughtful and insightful.  The project will appear in your inbox, and any feedback you receive will be listed within that “project”.  If this was a Mutual Feedback Exchange, you will have the ability to write your feedbacks to your team immediately after sending.  Just click on the link on the bottom, right below the project description labeled “x out of x feedback written”.

 

 

Here is an example of feedbacks received: